What is a Russian Manicure?

A Russian mani is a meticulous e-file technique focusing on the cuticle area, removing dead skin, shaping the nails, and machine polishing. Our nail technicians create perfect nails with a long-lasting finish and promote healthy nail growth.

What’s the difference between a Russian and a regular manicure?

Unlike regular manicures, a Russian manicure uses an electric file to precisely clean and contour the cuticle and nail. This technique delivers a smoother, longer-lasting result and a healthier nail bed, while traditional manicures use hand tools and often skip detailed cuticle work.

What is a Russian Pedicure?

It is a dry, machine-based foot treatment that removes cuticles, smooths calluses, and finishes with gel or builder products for a durable, hygienic result. This approach avoids soaking, which lowers infection risks and improves precision.

How long do Builder Gel Nails last?

Builder Gel Nails typically last up to 4 weeks, depending on your lifestyle and nail care routine. Builder gel creates a strong overlay, making it ideal for those who want extra durability, especially for weak or brittle nails.

What nail designs are available at Mars Nails?

Mars Nails offers a wide range of custom nail designs, including classic French, marble, cat eye, ombré, stamping, chrome, and unique hand-painted nail art. Each design is tailored to your style by our nail artists and crafted with high attention to detail for a lasting and personalized finish.

MARS NAILS

Cancellation Policy

1. Cancellation and Rescheduling Guidelines

• We understand that life can be unpredictable and situations may arise that require you to change your plans.
To avoid inconvenience, we kindly ask that you notify us at least 24 hours in advance if you need to cancel or reschedule your appointment.

• If notice is given more than 24 hours before your appointment, there will be no charge, and we will gladly accommodate your new schedule.

• If you cancel or reschedule within 24 hours of your appointment, a fee equal to 100% of the booked service will be charged.
This ensures fair compensation for our technicians and maintains smooth scheduling for all clients.

2. Policy for Late Arrivals and No-Shows

• We recognize that delays can happen. However, arriving more than 30 minutes late may be considered a no-show, resulting in a 100% charge for the reserved service.

• A missed appointment represents a lost opportunity for another client. The no-show charge helps us fairly compensate our staff for the time they’ve set aside exclusively for you.

3. No-Show & Late Cancellation Payment Policy

• Clients who cancel less than 24 hours before their appointment time or fail to show up will be charged the full appointment fee.

• If payment cannot be successfully collected (for example, if a card has been removed, expired, or declined),
the outstanding balance must be settled before any future appointments can be scheduled.
This policy ensures fairness and reliability for both our clients and our team.

4. Payment Card Requirement

• A valid payment card must be kept on file at all times for an appointment to remain valid.
If a card is removed after booking, or if no valid card exists within 48 hours of scheduling,
the appointment will be automatically canceled without further notice in accordance with this policy.

5. Commitment to Our Clients

• These policies are designed to maintain the highest quality of service and scheduling integrity at Mars Nails.
Your cooperation allows us to provide an exceptional, stress-free experience for every client.

• For any questions or assistance, please contact us at marsnailsus@gmail.com or (929) 727-4089.
Our team is always happy to help ensure your visit is seamless and enjoyable.

6. Gratitude and Invitation

• We are deeply grateful that you’ve chosen Mars Nails for your nail-care experience.
We look forward to welcoming you and delivering a service that is both refined and relaxing.

7. Acknowledgment of Policies

• By scheduling an appointment at Mars Nails, you automatically consent to these cancellation, rescheduling, and no-show policies.
This agreement promotes a respectful and efficient environment for both our esteemed clients and dedicated artists.

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